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The Residence Bintan

5.0 star property
Hotel with private beach and full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
BBQ/picnic Area
2 restaurants, breakfast served

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included
  • Gym
    Gym
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Private pool

Deluxe Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed
Premium bedding
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed
Premium bedding
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Balcony

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
2 bedrooms
Premium bedding
Blackout curtains
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

Highlights

Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Sofa bed
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Sea View Suite (Upper)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Sofa bed
Separate bedroom
Premium bedding
Blackout curtains
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

What's nearby

  • Santa Maria Cave - 39 min drive
  • Trikora Beach - 42 min drive
  • Tanjung Pinang Ferry Terminal - 43 min drive
  • Bandar Bentan Telani Ferry Terminal - 74 min drive
  • Ria Bintan Golf Club - 92 min drive

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Kedai Kopi Wani - ‬14 min drive
  • ‪Dapur Mimi - ‬17 min drive
  • ‪Kedai Kopi CAHAYA Special Otak-Otak - ‬21 min drive
  • ‪Kedai kopi "ARMED" - ‬20 min drive

About this property

The Residence Bintan

Luxury family-friendly hotel by the ocean
At The Residence Bintan, you can look forward to a free return airport shuttle, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a private beach, kayaking and fishing. Indulge in a manicure/pedicure, a massage and reflexology at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and children's meals. Enjoy the gym, as well as activities, such as boat tours, snorkelling and archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A free ferry terminal shuttle, free bike hire and supervised childcare (surcharge)
  • Concierge services, a billiards/pool table and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 127 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Sofa beds and free cots/infant beds
  • Rainfall showers, deep-soaking baths and bidets
  • Flat-screen TVs with premium channels
  • Balconies, electric kettles and ceiling fans

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 800000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 6:00 PM.

Is The Residence Bintan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Residence Bintan?

Self-parking is free at this property.

What time is check-in at The Residence Bintan?

Check-in start time: 3 PM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at The Residence Bintan?

Checkout is at noon.

Does The Residence Bintan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Residence Bintan located?

Nestled on the beach, this Bintan hotel is 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal.

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 277 out of 397 reviews" "
Rating 8 - Good. 97 out of 397 reviews" "
Rating 6 - Okay. 13 out of 397 reviews" "
Rating 4 - Poor. 8 out of 397 reviews" "
Rating 2 - Terrible. 2 out of 397 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Tasneem Zohura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and services, staff are amazing but need more food variety
Stayed 3 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and could not do enough for us. We have no adverse comments
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a perfect weekend getaway! the staff is amazing, some much special thought. the bbq on the beach is really special. thanks for having us!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamsin Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
Stayed 5 nights in Oct 2024

8/10 Good

Stuart James

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and Very friendly. Beaches were clean and so was the surrounding area. Loved the bikes, but unfortunately could not use as there were no kid seats, but luckily easy to walk around. As we were close to all theaon amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice little lux property that spans over quite a lot of land, so even if it is full, one doesnt feel the crowd. Service is good and I like that they are mostly very organised.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shahdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, very tranquil and relaxing. There are more activities to do there than shared online. But the plus side of it being isolated and a great place for rest and rejuvenation is also its downside. The location is quite far from most of the main attractions which are on the western side of the island, making it quite inconvenient if you want to get around or do tours. A fantastic place if staying in a resort to relax for your trip is your primary (and maybe only) goal, but think twice if you’re the kind of traveler who enjoys exploring local attractions, cultures and people.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abdul Wali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality facilities & first rate service. Will visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and wonderful
Very helpful staff in a wonderful environment Really enjoyed our staff here
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
All good but even if Beach is beautiful it is not so good to swim due to low water level
Stayed 1 night in Jul 2024

10/10 Excellent

K UNNITHAN SIVADAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly staff. Serene and relaxing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
Stayed 2 nights in Jun 2024

10/10 Excellent

Purushotham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kapil

Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort was excellent! Wonderful service and they would always greet us with a smile. The room was fantastic as well though dining was quite expensive. The breakfast spread was decent and the resort did make efforts to change some dishes every day. Kudos to the staff at the residence! We would love to go back again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Junie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service and excellent in-villa dining.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and on the ocean. The staff is helpful and friendly. We had a villa with its own plunge pool but it was a very steep set of stairs to go down and up. Tough on anyone with mobility issues. Food was good. Some general notes: the place is very remote so other than resort arranged tours, you won’t be getting out. That means all meals on premises. The various structures are far enough that the resort offers buggy (golf cart) rides. Walking is fine unless it’s raining, then the paths flood and become very slippery. At the time of our stay, there was construction which went on during the day and you can hear a piercing drilling sound. Since we were out more than in, we didn’t say anything. It’s probably one of the nicest resorts on the island and there’s plans to build on another nearby island. If you go to Bintan and just want to relax at a resort, this is a good choice.
Stayed 3 nights in May 2024

10/10 Excellent

Gerilynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and breakfast was excellent. However, there is no beach that one would use for actually swimming. More like wet sand everywhere. In the 3 days that we were there not one person was in the water. No child with shovel and bucket making sand castles. Really no beach in the sense of what we are use to thinking a beach should be like. I actually wanted to leave the resort but my money would not be refunded.
Stayed 3 nights in May 2024

10/10 Excellent

ZHIGANG

Liked: Cleanliness, staff & service, property conditions & facilities
Kids friendly but not much food to choose
Stayed 3 nights in Mar 2024

10/10 Excellent

pardeep

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with kids , nice and helpful staff
Stayed 3 nights in Mar 2024